Sell new equipment
Turn an inquiry into a technically sound, commercially approved proposal.
Connect the work across the equipment lifecycle.
Bourne agents carry work across commercial, engineering, production and service systems. They prepare the next step, act within the approved process and bring commitments to the people who own them.
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Customers see one proposal. Behind it, sales, engineering, estimating, sourcing, finance and operations turn an RFQ into equipment they can deliver. Bourne carries that work from inquiry through order and years of service.
Work across the equipment lifecycle
Turn orders into build-ready work
Check the customer PO against the offer and tie changes to the approved baseline.
Serve the installed base
Use the equipment record to find the right parts, service and upgrade opportunity.
Sell new equipment
Turn an inquiry into a technically sound, commercially approved proposal before the opportunity goes cold.
Capture industrial RFQs, drawings, specifications and deadlines from email, portals and shared drives, then route the work with a complete source record.
Explore inquiry and RFQ intakeQualify industrial RFQs against fit, capacity, technical risk, customer history and likely margin before committing engineering time.
Explore bid / no-bidCompare customer requirements, drawings, standards and prior decisions, then prepare clear questions for engineering and the buyer.
Explore technical clarificationGuide sales through valid product choices, find engineer-to-order exceptions and assemble a complete proposed configuration.
Explore product configurationAssemble material, labor, routing, supplier, freight and risk inputs into a traceable cost model for each bid.
Explore product costingPrepare subcontractor RFQs, collect comparable responses and carry approved supplier costs into the customer proposal.
Explore supplier RFQs and make / buyRoute price, margin, payment, warranty, delivery and contractual exceptions with the evidence each approver needs.
Explore price, margin and termsAssemble scope, configuration, price, delivery, exceptions and supporting documents into a controlled customer proposal.
Explore proposal generationTurn orders into build-ready work
Check the customer PO, hand the order to engineering and control changes after the sale.
Compare the customer purchase order and contract with the accepted proposal, then route commercial and technical differences.
Explore customer PO and contract reviewCreate the engineering and operations handover from the accepted commercial record, including scope, exceptions, dates and decision history.
Explore sales-to-engineering handoverConnect customer changes to technical impact, cost, schedule, approval and the revised commercial commitment.
Explore commercial change controlGrow aftermarket revenue
Use the installed base to find the right parts, service and upgrade opportunity before the customer asks.
Create a usable record of equipment, configuration, site, service history, warranty and commercial opportunity across fragmented systems.
Explore installed baseIdentify the right part, service, upgrade or replacement and prepare a proposal from the asset configuration and service history.
Explore parts, service and retrofit proposalsCombine equipment, service, quality, order, margin and relationship signals into an account plan your team can act on.
Explore account health and expansionOEM use cases
OEM resources
The Manufacturing AI Roadmap
Assess where your commercial team stands today and decide what to delegate next.
The OEM customer lifecycle: from RFQ to installed base
Map the OEM customer lifecycle from RFQ, configuration, costing and proposal through PO review, order release, installed equipment and aftermarket work.
Bourne works across your ERP, CRM, PLM and field service systems.
Agents read each record where it lives, complete routine steps and write approved results back. Your ERP, CRM, PLM and field service systems remain the systems of record.
Explore native integrationsSee what AI agents can handle across your OEM business.
Across RFQs, orders, production and service, Bourne reads the records, completes routine steps and routes decisions to the people responsible.