Sell more to the customers you have.
Add an AI product or a new service to the work they already buy from you. Start with a need you hear about every week.
Bourne Studio
Build the AI product your customers need.
You have the customers. You know the demand. Turn that knowledge into an AI product or service, without building an engineering team.
Your next product can start with the work you already do.
Give them more reasons to stay.
Turn an occasional project into something useful every day. Help customers get answers, review work, and take action between calls with your team.
Grow beyond your team’s capacity.
Build agents to do the repeatable work behind your service. Take on more customers while your people handle the judgment, exceptions, and relationships.
Keep more of what you earn.
Reuse what you build across customers. Reduce the hours each delivery takes, and price the service around the value it provides.
Build the whole service.
Give your customers an application to work in and agents that do the work behind it. Bring the steps of your process together, from incoming requests to results your team can review.
Custom software with security, data storage, native integrations, and agents built in.
Building the app. I will set up the data model and access rules first, then the screens.
- Scaffolded app with React, Vite, Tailwind and shadcn
- Wrote migration: members, plans, claims, agent_runs, decisions
- Enabled row-level security on 5 tables
- Added the adjudication agent: reads invoices, checks plan rules, drafts a decision
- Added sign-in and organizations with Neon Auth
- Started preview
The system is running in preview. The agent reads each claim as it arrives, checks it against the plan, and writes a recommendation with its reasoning. Adjudicators approve or override from the queue, and every step is in the audit log. Say publish when you want it live.
Message Studio
Queue
38 need a human today Agent running Awaiting review Auto-approved Waiting on provider Overridden Search claims
| Claim | Member | Billed | Agent recommendation | Status |
|---|---|---|---|---|
| CLM-20481 | R. Okafor | $4,820.00 | Approve $3,915.40 96% | Awaiting review |
| CLM-20480 | M. Lindqvist | $312.50 | Approve in full 99% | Auto-approved |
| CLM-20479 | D. Ferreira | $1,190.00 | Deny: duplicate of CLM-20466 91% | Awaiting review |
| CLM-20478 | A. Nakamura | $76.00 | Approve in full 99% | Auto-approved |
| CLM-20477 | S. Mbeki | $9,400.00 | Request itemized bill 74% | Waiting on provider |
| CLM-20476 | J. Whitfield | $548.20 | Approve in full 98% | Paid |
| CLM-20475 | P. Novak | $2,035.00 | Reading documents | Agent working |
Claims processed 1,284 +18% vs last month
Decided by the agent 71% +6 pts
Time to decision 4m 12s was 2.3 days
Overridden by adjudicators 3.8% -1.1 pts
Claims decided per week AgentAdjudicator
Agent performance by claim type
| Claim type | Claims | Decided by agent | Overridden |
|---|---|---|---|
| Outpatient | 512 | 78% | 2.1% |
| Lab and imaging | 341 | 74% | 3.4% |
| Inpatient | 188 | 52% | 6.9% |
| Pharmacy | 243 | 83% | 1.6% |
Monthly recurring revenue $18,400 +$2,150 this month
Active subscriptions 46 +5
Next payout $16,920 Sep 12 to Halberd Benefits
Failed payments 2 retrying
Recent payments 3 plans: Starter $180, Team $640, Enterprise $2,400
| Customer | Plan | Amount | Date | Status |
|---|---|---|---|---|
| Meridian Health Partners | Enterprise | $2,400.00 | Today | Paid |
| Cobalt Benefits Group | Team | $640.00 | Today | Paid |
| Riverline TPA | Team | $640.00 | Yesterday | Failed |
| Northgate Union Trust | Enterprise | $2,400.00 | Sep 3 | Paid |
| Alder Municipal Plan | Starter | $180.00 | Sep 3 | Paid |
| Summit Care Administrators | Team | $640.00 | Sep 2 | Refunded |
Start in Studio.
Build, test, and publish your product in Studio.
Start buildingBuild it with us.
We’ll help define your first version and agree on the scope and cost of building it with you.
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