01
Connect the commercial record
Join equipment orders, actual margin, warranties, service cases and parts sales under the same customer and site.
Account profitability software
Bourne reconciles equipment, parts, warranty and service records. It flags margin changes and prepares the account work that follows, with the source of each number intact.
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02
Find costly patterns
Show repeat failures, unpaid service work and contracts whose cost no longer matches the price.
03
Plan the next useful action
Give account and service teams the evidence for a parts offer, retrofit discussion or contract review.
Account profitability resources
All manufacturing resources ↗OEM guide
How to build an industrial account health score
Build an OEM account health score that separates current health, near-term risk, growth potential and data confidence, then points to a named action.
OEM guideCustomer profitability for OEMs
Calculate OEM customer profitability from net revenue through delivered product cost, engineering, logistics, quality, service, working capital and contract risk.