Catch what the customer changed before you accept the PO.

The customer accepted your proposal, then sent a PO with an earlier date, different payment terms or new legal language. Bourne compares the order with the final offer and puts each difference in front of the person who can accept or reject it.

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The order is not clean just because the total matches.

A customer can accept the proposal and still issue a PO with a different delivery date, payment term, scope reference or contract clause. Entering the order before resolving those changes lets the factory act on a promise the company never approved.

Bourne compares the PO and contract with the exact accepted offer, assigns each difference and prepares the ERP entry after the owners decide.

The PO changes the date and payment term.

  1. 01

    Match

    Bourne identifies the accepted proposal and its final revision.

  2. 02

    Compare

    It checks line items, quantity, price, dates, terms and referenced documents.

  3. 03

    Route

    Operations reviews the earlier date; finance reviews net 60.

  4. 04

    Resolve

    Sales sends an acknowledgement or change request with the approved position.

  5. 05

    Enter

    The clean order reaches ERP with the reconciliation attached.

What should improve

PO review time

Time from receipt to a reconciled, acknowledged order.

Changed commitments found

Material differences caught before ERP entry or release.

Order-entry rework

Orders corrected after the first ERP entry.

Frequently asked questions

Can Bourne compare a PO against the final quote?

Yes. It can match line items, scope, price, delivery, payment terms, warranty and other commitments, then show the source for each difference.

Does it automatically accept orders?

Only when your rules allow it. Most industrial OEMs start with human approval for exceptions and automate straight-through acceptance only for proven, low-risk cases.

What does Bourne need before it can run customer PO and contract review?

We start with a live customer PO and contract review case, the source files your team used, the systems they checked and the final result. That gives us the real work, including the exceptions that a process diagram misses.

What happens when information is missing or contradictory?

Bourne does not fill the gap with a guess. It shows the missing or conflicting source, asks the right owner for a decision and keeps that answer with the case so the same question does not have to be solved again.

Can our team see why Bourne made a recommendation?

Yes. Each recommendation links back to the files, records, rules and prior decisions that support it. Your team can inspect the evidence before approving the next step.

Do we have to change the whole process at once?

No. We start with one workflow, one team and real customer work. Once it performs reliably, we connect the next step in the customer lifecycle.

Related guides

Customer PO review automationSales order automation for industrial OEMsHow to compare a PO with the accepted quote

See customer PO and contract review on your own work.

Bring one live case and the source material your team is using now. We’ll show you what Bourne can complete, what still needs judgment and how the result reaches the next person.

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