Capture industrial RFQs, drawings, specifications and deadlines from email, portals and shared drives, then route the work with a complete source record.
Explore inquiry and RFQ intake
From customer inquiry
to installed base.
Answer RFQs, price and approve bids, hand clean orders to engineering, and grow parts and service revenue.
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Customers see one proposal. Behind it, sales, engineering, estimating, sourcing, finance and operations turn an RFQ into equipment they can deliver. Bourne carries that work from inquiry through order and years of service.
Sell new equipment
Turn an inquiry into a technically sound, commercially approved proposal before the opportunity goes cold.
Qualify industrial RFQs against fit, capacity, technical risk, customer history and likely margin before committing engineering time.
Explore bid / no-bidCompare customer requirements, drawings, standards and prior decisions, then prepare clear questions for engineering and the buyer.
Explore technical clarificationGuide sales through valid product choices, find engineer-to-order exceptions and assemble a complete proposed configuration.
Explore product configurationAssemble material, labor, routing, supplier, freight and risk inputs into a traceable cost model for each bid.
Explore product costingPrepare subcontractor RFQs, collect comparable responses and carry approved supplier costs into the customer proposal.
Explore supplier RFQs and make / buyRoute price, margin, payment, warranty, delivery and contractual exceptions with the evidence each approver needs.
Explore price, margin and termsAssemble scope, configuration, price, delivery, exceptions and supporting documents into a controlled customer proposal.
Explore proposal generationTurn orders into build-ready work
Check the customer PO, hand the order to engineering and control changes after the sale.
Compare the customer purchase order and contract with the accepted proposal, then route commercial and technical differences.
Explore customer PO and contract reviewCreate the engineering and operations handover from the accepted commercial record, including scope, exceptions, dates and decision history.
Explore sales-to-engineering handoverConnect customer changes to technical impact, cost, schedule, approval and the revised commercial commitment.
Explore commercial change controlGrow aftermarket revenue
Use the installed base to find the right parts, service and upgrade opportunity before the customer asks.
Create a usable record of equipment, configuration, site, service history, warranty and commercial opportunity across fragmented systems.
Explore installed baseIdentify the right part, service, upgrade or replacement and prepare a proposal from the asset configuration and service history.
Explore parts, service and retrofit proposalsCombine equipment, service, quality, order, margin and relationship signals into an account plan your team can act on.
Explore account health and expansionBourne works across your ERP, CRM, PLM and field service systems.
It reads each record where it lives, gives people the evidence they need to decide and writes the approved result back.
Explore native integrationsStart with one live customer request.
Bring us the RFQ, order or service case that your team is handling now. We’ll show you where AI can do the work and where your people should stay in control.