Approval turnaround
Time from a complete approval request to the final decision.
Get the price approved before the deal goes cold.
“Please approve” starts another round of questions: what changed, what is the margin, who accepted the delivery risk, and what did we do last time? Bourne answers those questions in the approval request and records the conditions with the deal.
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An approval stalls when the approver has to rebuild the deal.
A margin percentage alone cannot explain a complex bid. The approver also needs the cost basis, delivery risk, payment terms, warranty exposure and the exceptions sales wants to accept.
Bourne prepares the decision brief, applies the approval rules and records the conditions. The final proposal inherits the approved price and terms instead of asking the team to copy them again.
The margin works, but the promise does not.
- 01
Calculate
Bourne applies the approved cost, channel discount and target margin.
- 02
Check
It compares payment, warranty and delivery with policy and prior deals.
- 03
Explain
The approval brief shows the two exceptions and their business effect.
- 04
Route
Finance receives the payment decision; operations receives the delivery decision.
- 05
Record
The approved conditions stay with the quote and later PO review.
What should improve
Reopened approvals
Deals sent back because the brief lacked a required fact.
Margin leakage
Difference between approved margin and the margin carried into the final offer or order.
Frequently asked questions
Can approval rules vary by region, product and margin?
Yes. Rules can use the dimensions your business trusts, including region, product family, channel, margin, contract term, delivery risk and specific exceptions.
Can approvers act from email or Teams?
Bourne can send a concise decision brief through the tools your team uses while preserving the full record, permissions and audit trail in the workflow.
What does Bourne need before it can run price, margin and terms?
We start with a live price, margin and terms case, the source files your team used, the systems they checked and the final result. That gives us the real work, including the exceptions that a process diagram misses.
What happens when information is missing or contradictory?
Bourne does not fill the gap with a guess. It shows the missing or conflicting source, asks the right owner for a decision and keeps that answer with the case so the same question does not have to be solved again.
Can our team see why Bourne made a recommendation?
Yes. Each recommendation links back to the files, records, rules and prior decisions that support it. Your team can inspect the evidence before approving the next step.
Do we have to change the whole process at once?
No. We start with one workflow, one team and real customer work. Once it performs reliably, we connect the next step in the customer lifecycle.
Related guides
See price, margin and terms on your own work.
Bring one live case and the source material your team is using now. We’ll show you what Bourne can complete, what still needs judgment and how the result reaches the next person.